Failure to Conduct Thorough Abuse Investigation
Penalty
Summary
The facility failed to conduct a thorough investigation into an allegation of verbal abuse involving a resident. The investigation file included several resident interview statements, but none of these statements identified the interviewer or the date the interviews were conducted. Staff interview statements were also incomplete; one Geriatric Nursing Assistant (GNA) stated she was not assigned to the resident at the time, while the other did not clarify if she worked with the resident during the incident. Additionally, the investigation file did not include a list of staff who were working on the resident's unit on the day of the alleged incident, nor was there any documentation showing that abuse education was provided to staff following the event. The Director of Nursing confirmed that the investigation was not thorough.