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F0550
D

Failure to Assist Resident with Personal Hygiene Needs

Portland, Maine Survey Completed on 06-25-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

Staff failed to maintain a resident's dignity by not assisting with personal grooming, specifically shaving, despite the resident's care plan indicating a need for assistance with personal hygiene due to limited mobility. On one of the survey days, the resident was observed with long facial hair on the chin and upper lip and reported not having shaved since admission because he did not have a shaver. The resident stated that staff had not offered or asked if he would like assistance with shaving, and expressed that the facial hair bothered him. The care plan in place required staff to assist with personal hygiene, but this intervention was not implemented prior to surveyor intervention.

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