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F0567
E

Failure to Provide Resident Access to Personal Funds

New Orleans, Louisiana Survey Completed on 06-10-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to ensure that a resident was able to access personal funds upon request, as required. Record review showed that the resident had moderate cognitive impairment. Multiple interviews revealed that the resident was frequently denied access to her funds due to the unavailability of cash, including a specific instance when she requested $50 and was told no cash was available. Staff interviews confirmed that there were times when no petty cash was available for resident requests, and that the resident had made multiple unfulfilled requests for cash. The administrator acknowledged that cash under $100 should be available to residents, but admitted that this was not always the case.

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