F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
E

Failure to Hold Quarterly QAA Meetings and Ensure Infection Preventionist Participation

Ferncrest Manor Living CenterNew Orleans, Louisiana Survey Completed on 05-29-2025

Summary

The facility failed to ensure that the Quality Assurance and Assessment (QAA) committee met at least quarterly, as required. Review of the QAA meeting sign-in sheets showed that the most recent meeting occurred on 04/09/2025, with the previous meeting on 10/09/2024, and no documentation was provided to show a QAA meeting was held during the first quarter of 2025. Additionally, the Infection Preventionist (IP) was not documented as attending the 04/09/2025 QAA meeting, and the Director of Nursing confirmed in an interview that the IP did not attend and that the committee did not meet during the required timeframe.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0868 citations
QAA Committee Attendance and Documentation Deficiencies
E
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

QAA Committee Attendance and Documentation Deficiencies: The facility failed to maintain and account for scheduled QAA meetings. Record review and interviews showed missing attendance forms for several months, the ADON identified as the QAA lead was absent from multiple meetings, and the QAA/QAPI binder contained some data without a documented plan or leadership, with no data for the final months reviewed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
QAPI Committee Lacked Required Attendance and Infection Control Reporting
F
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

QAPI committee meetings did not consistently include the required members or designees, and infection control information was not reliably presented. Meeting minutes showed the Administrator and Medical Director were absent from some meetings without designees, and the DON/IP did not provide documented infection control tracking even though a COVID outbreak had occurred. Interviews confirmed that when the minutes stated no new concerns, infection control tracking and the outbreak were not discussed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
QAPI Committee Lacked Required MD Participation
E
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

QAPI Committee Lacked Required MD Participation: The facility failed to maintain a QAPI committee with the required members because the MD, or a representative, did not attend multiple QAPI meetings reviewed. Record review showed no evidence of MD attendance at the meetings, and the ADM stated she expected the MD to attend and did not know why he had not been present. The facility policy required an ongoing, facility-wide, data-driven QAPI program focused on resident outcomes and quality of life.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
QAA Committee Lacked Required Medical Director Participation
D
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

The facility failed to ensure the Medical Director or designee attended a QAA Committee meeting. The attendance sheet showed the Medical Director was absent, and the ADMIN stated no additional documentation explained the absence. The facility's QAPI policy required the committee to include the Medical Director or designee.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medical Director Did Not Attend Required QAPI Meetings
D
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

The facility's Medical Director failed to attend two of five reviewed quarterly QAPI meetings. Surveyors found no MD signature on the QAPI sign-in sheets for two quarterly meetings, and the LNHA acknowledged there was no evidence the MD attended either meeting. The facility's QAPI policy listed department heads as committee members but did not list the MD as a QAPI member.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Hold Required QAA Meetings
C
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

Failure to Hold Required QAA Meetings: The facility failed to conduct QAA meetings at least quarterly with all required committee members for three of four quarterly meetings. The NHA was unable to locate QAPI sign-in sheets for the review period, and later confirmed the facility did not meet the required QAA meeting schedule.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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