Failure to Provide Required Written Bed Hold and Transfer Notifications
Penalty
Summary
The facility failed to provide a resident and/or their representative with a written notice specifying the duration and cost of the bed hold policy at the time of the resident's transfer to the hospital. Additionally, the facility did not provide a written notification to the resident and/or their representative explaining the reason for the transfer in a language that was easy to understand. These requirements are outlined in the facility's own Discharge/Transfer policy, which mandates written notification prior to transfer or discharge. The deficiency was identified through review of the electronic medical record (EMR) for a resident with a diagnosis of diabetes mellitus who was transferred to the hospital. The EMR lacked documentation of both the bed hold policy notification and the written explanation for the transfer. An administrative nurse confirmed that staff did not provide the required written notifications at the time of the transfer.