Insufficient Dietary Staffing Leads to Delayed Meal Service and Poor Kitchen Sanitation
Penalty
Summary
The facility failed to provide sufficient staff with the appropriate competencies and skill sets to carry out the functions of the Food and Nutrition Services. On the day of the survey, only one dietary staff member was present in the kitchen, who reported being unable to keep the kitchen clean, cook food, and do dishes due to understaffing. Two other dietary staff members were unavailable on Mondays and Tuesdays, and although there were applicants, no new hires had been made. Administrative staff acknowledged awareness of the staffing shortage. Observations showed that approximately ten residents were waiting in the dining room past the posted breakfast service time before trays were distributed. The facility did not provide a policy for dietary staffing.