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F0804
E

Failure to Serve Food at Palatable Temperatures

Urbandale, Iowa Survey Completed on 05-20-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to provide food at an appetizing temperature to two residents with intact cognition, as identified through clinical record review, observation, and resident and staff interviews. One resident reported that the food was constantly cold and bland, while another stated that food served on room trays was often cold and bland. Direct observation of a sample tray revealed that the ham and green beans were served at 120.3°F and 119°F, respectively, and the ice cream was soft and not frozen. The facility's policy requires all food items to be served at a palatable temperature, but this standard was not met for the residents reviewed.

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