Resident Denied Timely Access to Personal Funds
Penalty
Summary
The facility failed to ensure that a resident with intact cognition and diagnoses including diabetes, non-Alzheimer's dementia, and anxiety disorder had ready access to her personal funds. The resident reported requesting money from the Business Office Manager (BOM) on a Monday, but was told that the BOM would not go to the bank until Thursday, resulting in a delay in accessing her funds. The BOM confirmed that she typically only went to the bank on Thursdays and could not fulfill the resident's request earlier in the week. The Assistant Director of Nursing (ADON) stated her understanding that residents should have access to their money, and the facility's policy indicated that money would be provided upon request, in accordance with state laws and facility policies.