Failure to Knock or Announce Before Entering Resident Rooms During Meal Delivery
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
Staff failed to honor residents' rights to dignity and respect by not knocking or announcing themselves before entering resident rooms during meal tray delivery. This was observed when a CNA delivered lunch trays to multiple rooms without knocking or introducing herself. Resident council minutes also documented a complaint regarding staff not knocking or introducing themselves prior to entering rooms. Another CNA confirmed that the expected practice is to knock and inform residents before entering with food. The facility's policy requires staff to protect and value residents' private space, including knocking and requesting permission before entering rooms.