Food Service Lacked Sanitary Practices on Memory Care Unit
Penalty
Summary
Staff on the memory care unit failed to maintain sanitary conditions during food service, as observed during multiple meal times. Certified Nursing Assistants (CNAs) and a Qualified Medication Aide (QMA) were seen plating and serving food without using proper barriers, such as tongs or gloves, and handled toast with their bare hands. Additionally, food was transported uncovered through hallways and between dining areas, contrary to facility policy and professional standards. These practices were observed during both breakfast and lunch meal services, affecting all residents on the unit. The Dietary Food Manager confirmed that staff were instructed not to touch food with bare hands and that food should be covered during transport. The facility's policy requires all food to be covered when moved from the kitchen to other areas and for items to remain covered until they reach the resident. Despite these guidelines, staff continued to handle food improperly and transport it uncovered, impacting the sanitary conditions of food service for all 27 residents on the memory care unit.