Failure to Provide Access to Resident's Shower Room Resulting in Lack of Bathing Assistance
Penalty
Summary
A resident with quadriplegia, paraplegia, obesity, and muscle weakness, who is totally dependent on staff for all activities of daily living, was not provided access to a functioning shower in their bedroom for over a month. The resident reported that the shower room door in their bedroom was broken and had not been opened for an extended period, resulting in the resident not receiving a shower during that time. The resident also stated that nursing staff would not assist with showering unless the resident agreed to use a shower room on another floor, which the resident refused. The Director of Nursing confirmed that the resident refused to use the upstairs shower and was unaware of how long the bedroom shower door had been broken or if maintenance had been notified. There was no evidence that the issue had been addressed or that the resident's preference for using their own shower was accommodated. The care plan indicated the resident required total assistance for bathing, but there were no recent shower records, suggesting a lack of bathing assistance during the period the shower was inaccessible.