Failure to Knock Before Entering Resident Rooms Compromises Dignity
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
Staff failed to honor residents' rights to dignity and self-determination by entering resident rooms without knocking and waiting for acknowledgement. During afternoon CNA rounds, a CNA was observed entering five out of six resident rooms consecutively without knocking, including the room of a resident with multiple diagnoses such as diabetes and heart failure. When interviewed, the CNA acknowledged not following the expected protocol due to being late for shift change. The Director of Nursing confirmed that staff are required to knock before entering resident rooms, but this was not done during the observed incidents.