Failure to Provide Dignified Dining Experience During Resident Feeding
Penalty
Summary
A Certified Nursing Assistant (CNA) was observed standing while feeding a resident during a meal. When questioned, the CNA stated that he preferred to stand and believed it allowed him to take his time and ensure the resident's safety. This action was witnessed by a surveyor and acknowledged by the facility's Staff Educator as a concern related to dignity during dining and proper feeding practices. Review of the facility's policies revealed that residents are to be treated with dignity and respect, including being provided with a dignified dining experience. The facility's dining room audit policy specifically instructs staff to sit next to residents while assisting them to eat, rather than standing over them. The observed practice did not align with these established policies and procedures.