Failure to Timely Accommodate Resident's Request for Radio
Penalty
Summary
The facility failed to provide a radio in a timely manner to a resident with schizoaffective disorder, bipolar type, and insomnia, despite documented preferences and care plans indicating that listening to music was very important to the resident. The resident was admitted with intact cognition but had inattentive or disorganized thinking and was able to independently perform activities of daily living. The resident's activity assessment and care plan both highlighted music as a significant interest, and the resident repeatedly requested a radio from the Social Services Director (SSD), stating that not having one was causing boredom and depression. The SSD was responsible for making purchases for residents and stated that shopping trips for such items were conducted on a quarterly basis, despite facility policy indicating monthly shopping. The SSD explained that the resident's request for a radio was made after the cutoff for the last shopping trip and that the resident would have to wait until the next scheduled trip. The facility's policy and the SSD's statements revealed a discrepancy between the stated frequency of shopping and actual practice, resulting in the resident's needs and preferences not being accommodated in a timely manner.