Failure to Maintain Resident Privacy During Bedside Toileting
Penalty
Summary
The facility failed to ensure that a resident was provided care in a manner that promoted dignity and respect, specifically by not maintaining privacy during bedside toileting. Observation revealed that the resident was transferred to a bedside commode with the privacy curtain pulled closed, but the commode basin was still visible from the hallway due to a gap between the curtain and the floor. The resident had declined to have her room door closed, and the commode basin, which was placed on the floor under the commode, remained visible during use. The facility's policy required staff to maintain and protect resident privacy during personal care, but this was not achieved in this instance. Interviews with the CNA and the resident confirmed that the resident was unaware her commode basin was visible from the hallway and expressed a preference for it not to be seen during use. The CNA acknowledged the visibility issue and, upon testing, found that a trash receptacle could have been used to block the view but had not been utilized. The deficiency was identified through observation, interview, and review of facility policy and procedures.