Failure to Maintain Clean and Homelike Resident Bathrooms
Penalty
Summary
The facility failed to maintain a safe, clean, comfortable, and homelike environment for two residents, as evidenced by observations and resident interviews. In one case, a resident reported discomfort due to the dirty appearance of her bathroom floor, which was visible from her bed. Observation confirmed that the linoleum flooring in her bathroom was old, worn, and discolored with black stains resembling dirt. The resident had intact cognition, as indicated by a BIMS score of 15, and expressed that the condition of the bathroom made her feel uncomfortable. In another case, a resident with intact cognition also expressed reluctance to use her bathroom, describing it as dirty and gross. Observation revealed that the linoleum flooring in her bathroom was similarly old, worn, and discolored with black stains, and the toilet seat and cover had multiple gray and black linear scratch marks. The Housekeeping Supervisor acknowledged the inability to remove the stains despite cleaning efforts and was aware of the toilet seat's condition but had not reported it to Maintenance. The Maintenance Supervisor was unaware of the issue, and both supervisors agreed that the bathrooms did not provide a homelike environment. The facility's policy requires a clean, sanitary, and homelike environment, which was not met in these instances.