Failure to Ensure Resident Privacy and Access in Communication
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
Residents were not provided with reasonable access to communication methods or afforded privacy when using them. The facility failed to ensure that residents could use telephones or other means of communication in a manner that protected their privacy. This lack of access and privacy was directly observed and documented by surveyors during the review.