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F0773
D

Failure to Notify PCP and Responsible Party of Abnormal Lab Results

San Jose, California Survey Completed on 07-16-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to notify the primary care physician (PCP) and the resident's responsible party (RP) of abnormal blood test results for a resident with diagnoses of diabetes type 2 and congestive heart failure. The resident had orders for complete blood count (CBC) and comprehensive metabolic panel (CMP) tests, which were performed on two separate dates. The results from both dates showed several out-of-range values, including high glucose, blood urea nitrogen (BUN), BUN/creatinine ratio, carbon dioxide, RDW, absolute monocytes, absolute basophils, and low hemoglobin. A review of the resident's nursing notes revealed no documented evidence that the PCP or RP were informed of these abnormal results. During an interview, the Director of Nursing (DON) confirmed that licensed nursing staff did not notify the PCP or RP of the abnormal blood work. The facility's policy requires staff to notify the physician and document the communication, but this was not followed in this instance.

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