Resident Served Incorrect Diet Texture Despite Physician Order
Penalty
Summary
A deficiency occurred when a resident with a physician-ordered carbohydrate controlled, soft and bite-sized (SB6) diet was served a regular texture slice of bread during a lunch meal. The resident's meal ticket indicated the correct diet order, and both the Assistant Director of Nursing (ADON) and Dietary Services Director (DSD) were observed checking the meal and diet orders prior to service. Despite these checks, the resident received food inconsistent with the prescribed diet. The facility's policy requires that therapeutic diets, including mechanically altered diets, be provided as ordered by the physician or a delegated registered or licensed dietitian, and that dietary and nursing staff ensure the correct form and content of meals. The resident in question had a history of severe cognitive impairment and had been recommended a soft and bite-sized diet by the Speech Language Pathologist (SLP). The SLP confirmed that any changes to a resident's diet are not active until a physician's order is written and entered into the electronic health record (EHR). At the time of the incident, the order had not been updated to allow regular bread, and the SLP verified that the resident should not have received it. The failure to provide the correct diet as ordered posed a risk of aspiration and unmet nutritional needs for the resident.
Plan Of Correction
F808 Therapeutic Diet Prescribed by Physician Corrective action for residents found to have been affected by this deficiency: - DS and RD in-serviced dietary staff immediately on 6/16/25 and completed for all dietary staff on 6/17/25, utilizing P&P "Therapeutic Diet Orders" ensuring that all diet textures are followed according to the physician's orders. - DS audited dinner for Resident 61 on 6/16/25, ensuring the resident's diet order was followed and the correct food items were served. Corrective action for residents that may be affected by this deficiency: - DS, RD, or trained designee will conduct tray line audits at various mealtimes, comparing resident meals with the PCC Diet Type Report, ensuring meal tray accuracy. Measures that will be put into place to ensure that this deficiency does not recur: - Licensed nurses will continue to audit meal trays with the PCC Diet Type Report at all mealtimes before meal trays are provided to the residents. Measures that will be implemented to monitor the continued effectiveness of the corrective action taken to ensure that this deficiency has been corrected and will not recur: - DS, RD, or licensed nurse will report their findings regarding diet order monitoring to the QA committee for discussion and further recommendations. The QA will continue monitoring for a minimum of 3 months or until substantial compliance is achieved. Date of compliance: 6/17/25