Failure to Maintain Pest-Free Environment
Penalty
Summary
Surveyors observed live roaches in multiple areas of the facility, including a resident's bathroom and the first-floor conference room. In the resident's bathroom, a live roach was seen crawling on the wall near a vent, and another was observed on the surveyor's bag in the conference room. The affected resident reported seeing roaches coming out of the vents in his shower room and recounted an incident where a roach crawled on him in bed two nights prior. He also stated that although the pest control company had sprayed his room, he did not feel the treatment was effective. A housekeeper interviewed during the survey confirmed seeing roaches under beds, in the breakroom, laundry room, and noted droppings in some bathrooms, typically upon first entering rooms and turning on the lights. The facility administrator acknowledged receiving reports of roaches, particularly from residents on the second floor, and stated that the facility had a contract with a pest control company that provided regular treatments. Review of the facility's pest control policy indicated a requirement to maintain an effective pest control program to keep the facility free of pests and rodents.