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F0803
D

Failure to Follow Menus and Serve Correct Diet Portions

Santa Ana, California Survey Completed on 05-13-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to ensure that menus were followed and that residents received the correct diets and portion sizes as specified. Specifically, 133 out of 137 residents who received food from the kitchen were affected when the posted Vietnamese menu was not the one being used, and the new Vietnamese menu in use was not posted or communicated to residents. During observation, the meals served did not match the posted menu, and the Dietary Services Supervisor (DSS) confirmed that the new menu had not been made available to residents. Additionally, kitchen staff did not use the correct scoop sizes or serve the correct portions as outlined in the facility's menu and menu spreadsheet. For example, staff used smaller or larger scoops than required for various menu items, and did not provide the correct number of items (such as pork balls) per the menu instructions. The DSS verified that incorrect scoop sizes were used for both American and Vietnamese menu items, resulting in residents not receiving the prescribed portions.

See complete original report
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