Failure to Provide Timely Vision Services
Penalty
Summary
Resident 30 was admitted to the facility with adequate vision and no need for corrective lenses according to the initial assessment. However, observations showed the resident had eyeglasses and reported difficulty reading, stating that everything appeared blurry. The resident indicated they had requested an eye exam several months prior, but it had not been scheduled or completed, and no one had followed up with them regarding this request. The resident also reported that their current glasses were over two years old and that they needed new ones. A review of the resident's records revealed that an eye appointment was scheduled but not attended due to the resident feeling ill, with a follow-up planned for the following month. However, there was no evidence that the follow-up or any vision services were provided. Staff interviews confirmed that the process to reschedule the appointment was overlooked, and the resident's need for vision services was not addressed until brought to staff attention by surveyors. This failure resulted in the resident not receiving necessary vision care or updated assistive devices.