Failure to Accommodate Resident Food Preferences and Allergies
Penalty
Summary
The facility failed to provide food that accommodates resident allergies, intolerances, and preferences for two out of eight sampled residents. One resident reported repeatedly receiving food she does not eat and was not offered alternative options, despite her dietary preferences being documented in her initial nutrition assessment. Another resident stated she does not drink milk but was served milk on several occasions without being offered a substitute, even though her preferences were also documented. Review of both residents' meal cards confirmed that their taste and preference specifications were included. Additionally, the facility's menu cycle review revealed that there was no alternate menu available for residents who do not like the food served. These findings were based on dining observations, record reviews, and resident interviews conducted over a three-day period.