Failure to Post Required State Agency and Advocacy Group Information
Penalty
Fine: $42,530
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to post required information regarding State Agency contacts, complaint filing procedures, Adult Protective Services, and complete contact details for the State Long-Term Care Ombudsman program in areas accessible to all residents. Observations revealed that in the [NAME] Hallway, only the Ombudsman phone number was posted, lacking the name, address, and email address. Additional observations at the nursing station between the South and North Hallways, as well as in the Northwest Hallway, showed missing information on the State Agency, complaint procedures, and Adult Protective Services. The Nursing Home Administrator confirmed that the required postings were not present throughout the facility as mandated.