Failure to Provide Effective Communication Training to Direct Care Staff
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to provide required training on effective communication to two of ten direct care staff members, specifically two nurse aides. Review of facility policy, personnel in-service training records, and staff interviews revealed that these two employees did not have documented in-service education on effective communication from their respective hire dates through the date of the survey. This deficiency was confirmed during an interview with the Nursing Home Administrator and the Director of Nursing, who acknowledged the lack of training for these staff members.