Failure to Timely Respond to Call Bells
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to ensure that call bells were answered in a timely manner for five of eight residents, as required by facility policy. According to resident group interviews, multiple residents reported consistently waiting thirty minutes or longer for their call lights to be answered, and some residents indicated they would press their own call lights to help their roommates receive assistance. Review of resident council meeting minutes over several months documented ongoing complaints about delayed call light response times and staff not answering call lights. The Nursing Home Administrator confirmed that the facility did not meet the requirement for timely call bell response for these residents.