Failure to Provide Dignified Dining Experience Due to Inadequate Supplies
Penalty
Summary
During two of three observed meals, residents were not provided with appropriate dining supplies, which compromised their right to a dignified existence. At breakfast, two residents received their meals in Styrofoam containers due to a shortage of plates, and both hot and cold beverage containers were covered with plastic wrap instead of their proper lids. The Food Service Director confirmed that the use of Styrofoam containers and plastic wrap was due to insufficient supplies, including a lack of scoop plates and lids for beverage carafes and pitchers. At lunch, similar issues persisted, with hot and cold beverage containers again covered with plastic wrap and certain menu items served in Styrofoam bowls. Additionally, two residents did not receive knives on their meal trays, which prevented them from properly cutting and preparing their sandwiches. Both residents had to use their fingers and forks to manage their food. The Food Service Director was unaware that knives were missing from the trays, and the Nursing Home Administrator confirmed that all required utensils should be provided to residents.