Failure to Provide Effective Communication Training to Nurse Aides
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to provide required in-service training on effective communication to two nurse aides, as evidenced by a review of facility policy, training records, and staff interviews. The facility's policy mandates regular in-service education for all personnel, including training on communication. However, documentation showed that two nurse aides, one hired in 1989 and another in 2021, did not receive effective communication training during the specified review period. This was confirmed by the Director of Nursing during an interview, who acknowledged the lack of documented training for these staff members.