Damaged Shower Room Floor Not Repaired, Used for Resident Showers
Penalty
Summary
Surveyors observed that the facility failed to maintain the shower room floor in good repair, resulting in a damaged area with 22 missing and broken tiles at the front of the shower area. The damaged section measured approximately one foot by one foot, with several tiles loose, unattached, or broken into pieces, creating an irregular and potentially hazardous surface. The observation was made while the shower area was still wet from recent use, and it was noted that a resident's feet could come into contact with the damaged area while in a shower chair. Staff interviews revealed that the damaged tiles had been present for about six weeks to a couple of months, and the area continued to be used for resident showers despite the condition. The Unit Manager and Maintenance Director were aware of the issue, with the Maintenance Director stating that repairs were delayed until other flooring projects were completed. The Administrator was also aware of the damage but believed the shower room was not in use, although staff and observations confirmed otherwise.