Survey Results Not Accessible to Residents
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to make survey results easily accessible to residents, as required. On observation, the survey results binder was located in the lobby, which was secured by a locked door requiring a code for entry. During a Resident Council meeting, several residents stated they were unaware of the location of the survey results or that they were posted, and all reported being unable to access the lobby to review the binder. The Resident Council President was aware of the binder's location but also confirmed that residents could not access the lobby without staff assistance. An interview with the Administrator confirmed that the lobby door was always locked and residents needed staff to unlock it in order to view the survey results.