Failure to Ensure Timely CNA Training and Certification for Nurse Aides
Summary
The facility failed to ensure that nurse aides (NAs) completed state-approved certified nursing assistant (CNA) training, competency evaluation, and certification testing within four months of hire, as required. Five NAs continued to provide direct care to residents beyond the 120-day limit without having completed the necessary training and certification. Interviews and record reviews revealed that some NAs had not started their CNA classes, while others were delayed in being enrolled or scheduled for testing. The facility did not provide a policy regarding NA training classes, and there was confusion among staff and administration regarding the requirements and tracking of NA certification status. The Assistant Director of Nursing (ADON) and Director of Nursing (DON) both indicated a lack of awareness about which NAs were working beyond the allowed timeframe without certification. The ADON described issues with the online training provider, including difficulties enrolling staff and scheduling tests, which contributed to the delays. The Administrator and DON both stated that NAs should be moved to non-care areas if not certified within 120 days, but evidence showed that uncertified NAs continued to provide direct care. The facility census at the time was 87 residents.
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