Survey Results Not Readily Accessible to Residents and Visitors
Penalty
Summary
The facility failed to ensure that state survey results were kept in a location that was readily accessible to all residents and visitors. During a resident council meeting, the resident council president, who was cognitively intact, stated she was unaware that the state survey results were available for review and expressed interest in seeing them. When interviewed, the social worker was unsure of the survey binder's location and was unable to find it in the main atrium. Later, the assistant director of nursing and a corporate vice president located the survey binder stacked among other facility binders, out of sight and not easily accessible to residents or visitors. Additionally, when requested, the facility did not provide a policy regarding the posting of survey results.