Failure to Provide Timely Vision Services and Address Missing Glasses
Penalty
Summary
The facility failed to provide timely optometry services and address missing glasses for two residents. One resident with a history of cataracts, cerebral infarction, and dementia reported difficulty seeing and not having seen the optometrist recently. Her clinical record showed no evidence of a follow-up comprehensive eye exam after a previous recommendation, and she was not included in the most recent optometry visit. Additionally, there was no care plan in place for her vision or ancillary services, and her glasses could not be located by staff. Another resident with dementia was noted to have had glasses upon admission, with care plan interventions to ensure their use and maintenance. However, subsequent assessments indicated he was no longer using corrective lenses, and family members reported his glasses were missing and were unsure if he had seen the optometrist. The resident was not scheduled for the upcoming optometry visit, and the staff responsible for ancillary services was unaware of the missing glasses. Facility policy required prompt referral to an optometrist for lost or damaged glasses, but this was not followed.