Delay in Providing Resident Medical Records to Family Member
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to provide a family member with timely access to a resident's medical records as required by facility policy. The family member requested the records on 3/21/2025, but the records were not made available until 3/28/2025, exceeding the facility's policy of providing records within two calendar days of a valid request. The resident involved had diagnoses including hypoglycemia and type 2 diabetes mellitus, with intact cognition and requiring varying levels of assistance with daily activities. The Director of Nursing acknowledged that the records should have been provided sooner.