Failure to Maintain Safe and Homelike Resident Rooms
Penalty
Summary
The facility failed to maintain a safe, clean, and homelike environment for two residents, as evidenced by the condition of their rooms. In one instance, a resident's room had multiple vertical scratches, chipped paint, and non-penetrating holes along the wall at the head of the bed, extending down to the baseboard. In another room, the wall near the headboard and bedside table was observed with chipped wood, chipped paint, multiple scratches, and non-penetrating holes. Both residents were present in their rooms at the time of observation and confirmed awareness of the wall conditions. Review of facility policies indicated that the maintenance department is responsible for keeping the building in good repair and free from hazards, with a process in place for staff to report needed repairs through a maintenance logbook. However, there was no documentation in the maintenance logbook for either room, and the Maintenance Director confirmed that no repair requests had been submitted for these deficiencies.