Failure to Provide Individualized Activities for Resident
Penalty
Summary
The facility failed to provide an individualized and ongoing activity program to meet the needs and interests of a resident who was identified as enjoying activities such as watching TV, keeping up with the news, and listening to music. Multiple observations revealed that the resident was often awake in bed without the TV on or with the TV on but without sound, and the remote control was frequently out of the resident's reach. The resident was unable to operate the TV independently and required assistance to turn it on or adjust the sound, which was not consistently provided by staff. The resident's care plan included interventions to provide independent activities of choice and daily one-on-one visits, especially in the context of isolation due to a respiratory infection. Despite this, staff did not ensure that the resident had access to preferred activities, such as watching TV with sound or listening to music, as documented in the activity assessment. Interviews with staff confirmed that while activities staff visited the resident several times a week, there were lapses in ensuring the resident could engage in their chosen activities, resulting in unmet psychosocial needs.