Failure to Develop and Communicate Baseline Care Plans Within 48 Hours of Admission
Summary
The facility failed to develop and implement baseline care plans that included the minimum necessary healthcare information within 48 hours of admission for five residents. Specifically, the baseline care plans did not address critical aspects such as communication needs, dietary requirements, and did not ensure that residents or their representatives were informed of the initial plan for care and services. For example, one resident with aphasia and dysphagia used pen and paper to communicate and required nectar thick liquids, but these needs were not documented in the care plan or Kardex. Staff relied on observation and verbal handoff rather than documented guidance, leading to gaps in care delivery. Additionally, the facility did not provide documentation that residents or their representatives were informed of the baseline care plan within the required 48-hour timeframe. In several cases, care conferences and discussions about goals of care occurred several days after admission, with some meetings delayed up to fourteen days. There was also no evidence that written copies of the baseline care plan were provided to residents or their representatives, and staff interviews confirmed that this was not standard practice. The lack of timely and comprehensive baseline care plans, as well as the failure to communicate these plans to residents and their representatives, was observed across multiple cases. Staff interviews revealed inconsistent processes for obtaining and sharing information about new admissions, and documentation in the electronic health record was incomplete or missing regarding communication of care plans. These deficiencies were found to be in violation of facility policy and regulatory requirements.
Penalty
Resources
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