Failure to Ensure Dignified Dining and Respect Resident Privacy
Penalty
Fine: $64,3606 days payment denial
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to ensure a dignified dining experience and respect for residents' private space on the Three East unit. During a dining observation, a nurse assistant was seen standing while feeding a resident lunch, rather than sitting as required by facility policy. The nurse assistant acknowledged awareness of the expectation to sit while assisting with meals. Additionally, a housekeeping employee entered two residents' rooms without knocking or requesting permission, which did not protect or value the residents' private space. The Director of Nursing and the housekeeping employee both confirmed these failures during interviews.