Failure to Provide Required Assistance with Personal Hygiene
Penalty
Summary
A resident with diagnoses of cerebral atherosclerosis and dementia, admitted in August 2024, was identified as being dependent on staff for personal hygiene and grooming according to a recent Significant Change MDS. On two separate observations, the resident was noted to have a significant amount of chin hair. The resident expressed a desire not to have facial hair and stated reliance on staff for shaving. Staff interviews confirmed awareness of the resident's need for assistance with shaving, and the Director of Nursing Services also acknowledged the resident's need for a shave during observation. Despite the resident's dependence and expressed wishes, staff failed to provide the necessary assistance with personal hygiene, specifically shaving, as required.