Failure to Provide Scheduled Bathing Assistance
Penalty
Summary
The facility failed to ensure that a resident who required moderate assistance with bathing received scheduled showers as required. According to the facility's policy, residents unable to perform activities of daily living independently should receive necessary services to maintain personal hygiene. Record review showed that, out of 18 scheduled opportunities, the resident did not have showers documented on seven occasions. The resident reported that they were supposed to receive baths twice weekly but sometimes did not, and when they requested a shower, staff would sometimes promise to return but did not always follow through. Staff interviews confirmed that showers should be documented and refusals noted, but if there was no documentation, staff could not confirm whether a shower was provided.