Survey Results Not Readily Accessible to Residents
Penalty
Summary
The facility failed to ensure that state survey results were kept in a location that was readily accessible to all residents. During interviews, one resident with intact cognition and another with severely impaired cognition both confirmed they were unaware that survey results were available for them to read, with the cognitively intact resident expressing interest in viewing them. Observation revealed that the survey results were stored in a binder inside a locked office at the first-floor nursing station, and the administrator stated that the binder had been kept there since his tenure began due to concerns about residents potentially taking or damaging the binder. A policy regarding the posting of survey results was requested but not provided.