Failure to Accurately Assess Resident Due to Persistent Refusals
Summary
The facility failed to accurately and comprehensively assess a resident who exhibited ongoing refusal of all cares, medications, treatments, and evaluations. Upon admission and throughout the resident's stay, staff were unable to complete required assessments due to the resident's persistent refusals and behaviors, such as not allowing staff entry into the room, refusing to communicate, and declining all personal care and medical interventions. Despite these refusals, staff documented assessment data in the Minimum Data Set (MDS) and other records, often based on assumptions or outdated information, rather than direct observation or current evaluation. For example, vital signs and weights were only recorded at admission and then repeated without new measurements, and staff marked the resident as independent in personal hygiene and continence without being able to verify these statuses. The resident had a complex medical history, including hypoparathyroidism, multiple fractures, hypothyroidism, generalized anxiety disorder, and a history of behavioral health issues. The resident was noted to have delusions, social isolation, and a pattern of refusing all care, including medications and assessments. Staff and the MDS nurse acknowledged that they could not perform comprehensive assessments, and the MDS data submitted was not based on actual, current assessments. The medical director was unaware of the extent of the resident's refusals and the lack of skilled nursing care, and staff interviews confirmed that no direct care, assessments, or treatments had been provided for an extended period. Documentation in the resident's records, including progress notes, MDS assessments, and care tasks, reflected incomplete or inaccurate information due to the inability to assess the resident. Staff entered data into the electronic system to fulfill submission requirements, despite knowing the information was not accurate or current. The facility's failure to ensure a comprehensive and accurate assessment process, as required by federal regulations, was evident in the lack of direct observation, incomplete documentation, and reliance on assumptions or outdated data for the resident who persistently refused care.
Penalty
Resources
Below are regulatory guidelines relevant to this citation:
Incomplete MDS CAAs for Two Residents: The facility failed to complete triggered CAAs for two residents. One resident’s Activity CAA and another resident’s Nutritional Status CAA were triggered on Significant Change MDS assessments but lacked an analysis of findings. An ADON confirmed the missing analysis, and an RN stated triggered CAAs were expected to include analysis.
Late Completion of Annual MDS Assessment: A resident's annual MDS assessment was completed after the required timeframe. The MDS Coordinator said she became overwhelmed by multiple new admissions, and the Regional MDS Consultant confirmed the assessment was late after the facility identified coding and completion issues through a scrubber report. The Administrator stated MDS assessments were expected to be completed and submitted within regulatory timeframes.
Incomplete Annual MDS Assessment: A resident’s annual MDS was incomplete because cognition and mood were not assessed. The record showed no BIMS score and no assessment of memory, recall, or daily decision-making skills, and the mood section was also left blank. The issue was identified during review of an incident in which the resident alleged money had been stolen from a wallet, and the MDS Coordinator stated the sections were assigned to social work but the assessment window was missed due to staffing issues.
A resident's admission MDS was completed after the required timeframe. The RN MDS Coordinator confirmed the assessment was not completed on time.
Late Completion of Comprehensive MDS Assessments: The facility failed to complete required comprehensive MDS assessments and related CAA processes within the required time frames for multiple residents. Review of records showed several assessments were completed one to six days late, and the NHA confirmed the late completions during interview.
Failure to Complete CAA Analysis for Comprehensive MDS Assessments: The facility did not complete required CAA analyses for multiple residents after comprehensive MDS assessments triggered care areas such as cognition, communication, urinary incontinence, falls, nutrition, pressure injuries, pain, and psychotropic drug use. The Admin Nurse stated the facility used the RAI Manual for MDS/CAA guidance and acknowledged the CAA documentation lacked source documentation and individualized analysis for the triggered areas.
Incomplete MDS CAAs for Two Residents
Penalty
Summary
The facility failed to complete comprehensive MDS assessments for two residents. For R67, the EMR showed a Significant Change MDS dated [DATE], and the Activity CAA dated 06/05/26 was triggered but lacked an analysis of findings. For R10, the EMR showed a Significant Change MDS dated 05/01/2026, and the Nutritional Status CAA dated 05/06/2026 was triggered but also lacked an analysis of findings. On 08/05/26 at 11:15 AM, Administrative Nurse D confirmed that the Activity CAA for R67 was triggered but did not include an analysis of findings. On 08/04/26 at 11:30 AM, Administrative Nurse E stated that triggered CAAs were expected to include an analysis of findings and confirmed that the Nutritional Status CAA for R10 lacked analysis. The facility policy for MDS, revised 09/29/25, stated that residents are assessed using a comprehensive assessment process to identify care needs and develop an interdisciplinary care plan.
Late Completion of Annual MDS Assessment
Penalty
Summary
The facility failed to complete a comprehensive MDS assessment within 14 calendar days of the ARD for one resident. Resident #13 was admitted to the facility and had an annual MDS assessment dated [DATE] that was marked completed on 06/03/26, although it should have been completed by 05/20/26. The assessment was therefore completed 14 days late. During interviews, the MDS Coordinator stated she had been in her position since 10/05/25 and said she became overwhelmed with completing MDS assessments because the facility had many new admissions at the time the assessment was due. She verified that Resident #13's MDS was not completed within the regulatory timeframe. The Regional MDS Consultant stated the facility had identified inaccuracies in coding and late MDS completion through a scrubber report and had placed a performance improvement plan into effect, and he confirmed Resident #13's annual MDS assessment was completed late. The Administrator stated it was his expectation that MDS assessments be completed and submitted within regulatory timeframes.
Incomplete Annual MDS Assessment
Penalty
Summary
The facility failed to complete a complete and accurate annual assessment for Resident #7 by not assessing cognition, mood, and behavior on the resident’s annual MDS. The annual MDS had an assessment reference date of 6/3/26, but Section C, Cognitive Patterns, was not assessed. There was no BIMS summary score, and the resident’s short-term and long-term memory, memory/recall ability, and cognitive skills for daily decision making were not assessed. Section D, Mood, was also not assessed. The deficiency was identified during review of facility reported incident 3094393 and the resident’s medical record on 7/29/26. The incident report stated that Resident #7 alleged money had been stolen from the resident’s wallet and initially reported the concern to a GNA on 7/3/26, stating the money had been stolen sometime over the prior month. During interview on 7/30/26, the MDS Coordinator stated that social work was responsible for completing Sections C and D and that the assessment time period had been missed because of staffing issues in the department.
Late Completion of Admission MDS
Penalty
Summary
The facility failed to complete a comprehensive admission assessment within the required timeframe for Resident 128. Resident 128 was admitted to the facility on [DATE], and the admission MDS was completed on 7/22/26, five days after the regulatory timeframe. On 7/22/26 at 12:06 PM, Staff 7, the RN MDS Coordinator, confirmed that Resident 128's admission MDS was not completed within the regulatory timeframe.
Late Completion of Comprehensive MDS Assessments
Penalty
Summary
The facility failed to ensure that comprehensive MDS assessments and the associated Care Area Assessment process were completed within the required time frames for 16 of 87 residents reviewed. The report cites the RAI User’s Manual requirement that admission MDS assessments and CAA completion be finished no later than the admission date plus 13 calendar days, and that an MDS assessment be completed every 92 days. Review of the CMS MDS validation report and clinical records showed that multiple residents had comprehensive assessments completed after the required deadline, including residents whose ARDs ranged from May through July 2026 and whose assessments were completed one to six days late. Specific examples included residents 9, 57, 83, 97, 98, 129, 152, 153, 157, 159, 162, 163, 165, 170, 171, and 172, with late completion documented for each. The Nursing Home Administrator confirmed in interview on July 23, 2026, at 11:15 a.m. that the comprehensive MDS assessments were not completed in the required time frames. The deficiency was cited under 28 Pa. Code 211.5(f), Clinical records.
Failure to Complete CAA Analysis for Comprehensive MDS Assessments
Penalty
Summary
The facility failed to complete the Care Area Assessment (CAA) analysis for multiple residents after comprehensive MDS assessments were completed. Review of the most recent comprehensive MDS documentation for R2, R9, R12, R21, R29, R33, and R38 showed that triggered CAAs were not completed for multiple care areas, including cognitive loss/dementia, communication, urinary incontinence and indwelling catheter, psychosocial well-being, nutritional status, pressure ulcer/injury, psychotropic drug use, functional abilities, falls, behavioral symptoms, pain, dehydration/fluid maintenance, dental care, and visual function, depending on the resident. On 07/22/2026, the Administrative Nurse stated the facility used the RAI Manual for guidance in completing MDSs and CAAs for comprehensive assessments and reported she was not aware that CAA completion should include the location of the information and resource materials used to support the individualized analysis for triggered areas until training on 04/26/2026. She verified that the CAA documentation for the named residents lacked source documentation showing analysis of the collected data, other than narrative identifying where the triggering data was located, and lacked the analysis described in the RAI Manual.
Trusted data from CMS and state health departments
Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release October 8, 2026) and official state health department websites — never guesswork.
In your survey window? See what surveyors are citing.
The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.