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F0577
C

Survey Results Not Readily Accessible or Properly Posted

Duluth, Minnesota Survey Completed on 04-17-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to ensure that the most recent state agency survey results were readily accessible to residents, visitors, and families, and did not post appropriate signage or notice of the inspection reports within the campus. During observation and interviews, it was found that no posted signs were available for survey results, and the survey results were kept in a green binder secured with a cable on a shelf near the front desk, requiring review at the front desk rather than in private. The binder was organized by year, but only contained survey results up to June 2023 at the time of observation. The administrator confirmed responsibility for maintaining the binder and acknowledged that more recent survey results and complaints from 2024 and 2025 were only added after the survey team arrived. No policies related to survey results were provided when requested.

See complete original report
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