Lack of Qualified Dietary Management and Inadequate RD Coverage
Penalty
Summary
The facility failed to employ a staff member with the appropriate credentials to supervise and manage the dietary department. During a kitchen tour, the Dietary Manager (DM) stated he was not a Certified Dietary Manager (CDM), was not enrolled in certification classes, and only held a ServSafe Food Handler certificate, which did not include management training. The DM also reported that the facility did not have a full-time Registered Dietitian (RD), and that RD support was limited to phone consultations and infrequent in-person visits, with the RD only visiting the facility a few times over two years. Corporate RD confirmed the DM's lack of CDM credentials and acknowledged that RD coverage was limited due to staffing shortages, with remote RDs assisting with documentation but being primarily assigned to other facilities.