F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
D

Failure to Administer Medications Timely for Resident with GI Disorders

Mont Marie Rehabilitation & Healthcare CenterHolyoke, Massachusetts Survey Completed on 04-15-2025

Summary

Nursing staff failed to administer multiple prescribed medications to a resident with complex gastrointestinal conditions, including Parkinson's disease, ulcerative colitis, and an ileostomy, in accordance with physician orders and professional standards. The medications, which included Diphenoxylate-Atropine, Loperamide HCl, Cholestyramine, and Benefiber, were specifically ordered to be given at set times, often before meals, to manage the resident's loose stools and ileostomy output. Facility policy required medications to be administered within one hour of the prescribed time unless otherwise specified. Audit of medication administration records revealed repeated instances where these medications were given more than an hour late, and in several cases, after meals rather than before as ordered. These delays occurred on multiple dates and involved several scheduled doses, with some medications being administered up to two hours late. The late administration was confirmed by both the medication audit report and the Director of Nursing, who acknowledged that the medications were not given according to the physician's orders. The resident's representative reported that the untimely administration of these medications led to difficulties in managing the consistency and volume of the resident's ileostomy output. The facility's failure to provide timely medication administration did not meet professional standards of nursing care as outlined in facility policy and state regulations, which require nurses to implement prescribed medical regimens and adhere to accepted standards of practice.

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0658 citations
Failure to Provide Ordered Oxygen Therapy and Hearing Support
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with respiratory history and anemia had oxygen equipment in the room and said they used oxygen at night, but there were no active oxygen orders, no care plan for oxygen use, and no documented SAT monitoring. Another resident with dementia was repeatedly observed without hearing aids despite orders and a care plan directing staff to place and charge them, while staff reported the aids did not work and the resident did not wear them.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Crushed medications given without prior provider authorization
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with severe cognitive impairment, aphasia, dementia, and a history of stroke received clopidogrel, Senexon S, and amlodipine crushed together and mixed with applesauce during med pass before there was an order authorizing crushed meds. The RN said the meds were crushed because it was ordered, while the DON stated meds requiring crushing must have a provider order and that meds should not be crushed without one. The resident's chart lacked authorization to crush meds until later that day, and the facility policy required provider awareness and separate crushing/administering of each medication.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
False documentation of ordered Ace wrap treatments
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

False documentation of ordered Ace wrap treatments. Staff charted that an LPN had applied ordered Ace wraps to a resident with edema and heart failure even though observations showed the wraps were not on the resident. The resident said the wraps were supposed to be done daily but rarely were unless he reminded staff, and an LN acknowledged charting the treatment as completed despite it not being provided.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Administration Outside Physician Orders
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

Medication administration did not follow physician orders for two residents. One resident's traMADol dose was documented in the eMAR as given even though the controlled substance record did not show the afternoon dose as dispensed, and the DON stated it was not administered. Another resident received midodrine on multiple occasions when BP readings were above the ordered parameters, and the DON stated the medication was given outside of parameters.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unclarified medication route orders
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with cerebral palsy, dysphagia, and a PEG tube had NPO orders, but also had oral medication orders for a probiotic and Milk of Magnesia. An RN was observed giving the probiotic via PEG tube, and the DON later stated the resident should have nothing by mouth. The facility failed to clarify the physician orders to verify the correct route of medication administration.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Admission Assessment Completed by LPN Without RN Oversight
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

Admission Assessment Completed by LPN Without RN Oversight: An LPN completed a resident’s admission assessment and documented multiple skin findings, including skin tears, redness, and discolorations on several body areas. An RN stated that the full admission assessment, including skin, pain, fall risk, Braden, and oral assessments, is the responsibility of the nurse assigned to the resident’s room and that an LPN cannot complete the admission assessment without RN oversight.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across Massachusetts

Get a heads-up on the newest immediate-jeopardy (J–L) citations in Massachusetts — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release July 29, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙