Failure to Timely Report Changes in Administrator and DON to State Agency
Summary
The facility failed to provide written notice to the State Agency regarding changes in key administrative personnel, specifically the Administrator and Director of Nursing (DON). The new Administrator began her role on 3/10/25, and the new DON started on 3/15/25. However, these changes were not updated in the Health Care Facility Reporting System (HCFRS) as required. The last reported changes in the system were for the Administrator on 12/6/24 and for the DON on 5/23/24, with no indication that the previous individuals were no longer employed or that new personnel had assumed these roles. During interviews, the Administrator acknowledged that the changes were not yet reflected in the HCFRS and stated that the process was ongoing. It was revealed that the previous management company had indicated they would update the system but did not do so, and some staff from the prior company who still had access also failed to report the changes. Both the current Administrator and DON recognized that it was their responsibility to ensure the updates were made in the reporting system, but this was not completed as required.
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