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F0558
D

Resident Call Device Not Accessible

Silver Spring, Maryland Survey Completed on 04-16-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

A deficiency was identified when a resident did not have access to their call device to request staff assistance. During an observation, the resident's call device was found behind a cardboard box on a nightstand several feet away, making it unreachable from the resident's bed. The resident confirmed in an interview that they could not reach the call device. When the Assistant Director of Nursing (ADON) and a Licensed Practical Nurse (LPN) were involved, the LPN was initially unable to locate the call device and indicated that the resident always calls them directly. The call device was ultimately found and the issue was acknowledged by the ADON.

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