Unpalatable Food and Inadequate Serving Temperature
Penalty
Summary
The facility failed to ensure that food was palatable and served at an appetizing temperature. A cognitively intact resident with multiple medical diagnoses, including type 2 diabetes, cerebral vascular disease, and chronic obstructive pulmonary disease, reported that the food was terrible, citing poor taste, texture, and lack of choices or substitutions. A test tray was requested and observed to leave the kitchen at 12:02 p.m. and was served at 12:23 p.m. The meal consisted of BBQ pork loin, beans, vegetable medley, corn bread, and cake. The pork loin was found to be tough, and the vegetable medley was overcooked, mushy, lacked flavor or seasoning, and the food was cool to taste. These findings were based on direct observation, record review, and resident interview.