Failure to Provide Facial Grooming Assistance
Penalty
Summary
A deficiency was identified when a resident, who is cognitively intact and requires substantial to maximal staff assistance for personal hygiene, was observed on two consecutive days with several long white chin whiskers. Despite having just received a shower, the resident's facial grooming needs were not addressed, and the resident expressed discomfort and dissatisfaction with the presence of the chin whiskers. A Certified Nursing Assistant (CNA) confirmed awareness of the issue and reported having previously left a note for the nurse to contact the resident's family to obtain a suitable ladies' razor, as other razors caused discomfort. However, it was unclear if any action was taken by the nurse, and the resident's grooming needs remained unmet.