Failure to Serve Food at Safe and Appetizing Temperatures
Penalty
Summary
Surveyors found that the facility failed to ensure food was served at appropriate temperatures, as evidenced by both resident interview and direct observation. One resident who ate meals in their room reported that their food was not warm upon delivery. During a test tray evaluation, the main dish and side items were found to be below recommended hot holding temperatures, while cold items were above recommended cold holding temperatures. The Registered Dietitian confirmed that the food trays had been placed incorrectly in the food cart, with the hot side on the cold section and the cold side on the hot section. Additionally, the Kitchen Manager acknowledged that the dining cart was usually not turned on, which meant food remained at the temperature it was plated, and improper tray placement further affected food temperatures before reaching residents.